Melissa Baylis

As a past client, I know first-hand how trusting in Kim Ott & Associates delivers results - in fact, I am so confident in Kim's process that I joined the team! I bring over 20 years of successful software contract renewals and operations management experience to the table. And now I get to come to work and enjoy the excitement of every day being like a real estate reality tv show with happy endings. I also serve on the Advisory Board for Cal State East Bay's Customer Experience certificate program and enjoy volunteering for my kids' Pleasanton schools.